STORM Credits

How do I buy STORM Credits?
You can buy STORM Credits by making a bank deposit or using Paypal.  Please follow the steps below: 1. Go to your Wallet. You can access this in your accou...
Thu, 16 Jul, 2020 at 8:34 AM
How long does it take to process my deposit?
For purchases through Bank Deposit or Transfer, it takes us 2 working days to verify.  Please check back on the 3rd working day to see if your transaction h...
Thu, 29 Nov, 2018 at 7:56 PM
How do I cancel my purchase of STORM Credits?
You can only cancel your purchase of STORM Credits if the status is "Pending."  This means that you did not push through with your Bank Deposit or...
Thu, 29 Nov, 2018 at 7:43 PM
I made a bank deposit or transfer, but I cannot see the credits in my wallet.
Your STORM credits purchase may not be usable yet under these conditions: You did not upload a photo of your bank deposit slip or transaction for verifica...
Mon, 29 Apr, 2019 at 10:02 AM
I failed to upload the photo of my bank deposit within 48 hours. My purchase has been cancelled.
If you already made a bank deposit but failed to upload the photo of your transaction within 48 hours, your purchase of STORM Credits will be cancelled auto...
Thu, 29 Nov, 2018 at 7:54 PM
My PayPal transaction failed. What do I do?
If your PayPal transaction failed in the middle of the process due to internet connectivity or other reasons, you will see the status "Pending" wh...
Thu, 29 Nov, 2018 at 7:59 PM
Can I buy STORM Credits during checkout?
You can now buy STORM Credits through Bank Deposit during the checkout process. STORM Credits purchase through Paypal during the checkout process is still u...
Wed, 22 May, 2019 at 11:06 AM
I was not able to take note of the bank details I should deposit to, where can I find it?
If you were not able to take note of the bank details, you may check the "Buy Credits" page found under your Wallet. If you click the Bank Deposit...
Fri, 10 May, 2019 at 12:13 PM
Can I refund the STORM Credits that I purchased?
It is possible that you have topped up to purchase an item, but the points were returned since the item is out of stock. In these cases, you may request for...
Tue, 4 Jun, 2019 at 4:35 PM
My points are insufficient, how do I proceed with my order?
When proceeding to order an item with insufficient points, a "Your points are insufficient. Please buy more credits below. " message will prompt t...
Tue, 17 Sep, 2019 at 2:29 PM