It is possible that you have topped up to purchase an item, but the points were returned since the item is out of stock. In these cases, you may request for a refund for your purchased STORM Credits.


In order to request for a refund, kindly send an email to your respective customer support email with the following:


Account Name:

Bank:

Account Number:


We will initiate the refund process once we receive these details. The refund process will take about five (5) working days.