For you to change your password, you may click the “Forgot your Password?” button shown at the login page (please see photo below) to receive a link at your registered email address.
After this, you will receive a link to reset your password in your registered email address. Kindly check your spam/junk folder as well for the email.
In order to receive the password reset token, please make sure that you are using your registered email address in the system. Your account also needs to be activated in order to receive the token.
Please take note that Password Reset tokens only work if the entered email address is the same registered email address in our system.
If you are not sure of your registered email address or if your account is still activated, kindly reach out to us through your dedicated customer support email [companyname]@storm.tech with the following information: