Your STORM credits purchase may not be usable yet under these conditions:
- You did not upload a photo of your bank deposit slip or transaction for verification - You must follow all the steps for purchasing credits. Please read these instructions to make sure you followed the right steps.
- You uploaded a photo, but it is still pending verification - It takes us 2 working days to verify your purchase from the upload. Once we have verified your purchase, the status of your credits purchase will change from "Processing" to "Approved." If on the 3rd working day, it still is not verified or approved, please send us an email at firstname.lastname@example.org.
- You did not go through the buying process on the site - It is possible that you just deposited the amount without first declaring how much you will purchase on our site. Please read these instructions to make sure you followed the right steps.