You may check the status of your order by visiting the store and following these steps:


1. Click on  "My Orders" under your account.


2. You will see a list of your ordered carts with the status indicated.


3. You will see a more detailed status if you click on "View Order"


We also send out system-generated emails to update you regarding the status of your ordered item. See sample screenshot below:


In case you are not receiving these email updates, please contact your designated company support email as soon as possible to have this fixed.





Related Concerns:
What are the different order status?

How long does it take to deliver an order?
My order is already overdue